Delivery
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Where can you deliver?
EDC Direct can deliver anywhere in England
We deliver FREE to certain parts of Kent, Essex and London
When can you deliver?
An EDC Direct van delivery will normally happen between 10am and 4:30pm
Who handles my delivery?
Many of EDC Direct’s products are delivered direct to your door by our own vans and drivers; as such we can ensure that your product arrives safely and on time, every time.
In some cases however, a van delivery isn’t possible, this could happen because you live a long way away, because our drivers are already booked solid, or because you caught us with an item out of stock (oops).
In these cases, we still endeavor to provide you with the best service possible. We use only trusted courier companies, and will only resort to Royal Mail for small items, or in the most extreme of circumstances.
In any of those cases, there is no extra cost to you, what you pay at checkout is final.
What cost is delivery?
If you live within approximately 15 miles of our Crayford Warehouse, all of our items will be delivered to you absolutely free.
Outside of this, we still try to keep delivery costs down as low as we can afford. You’ll be told exactly how much you’ll need to pay when you checkout.
There is no catch-all price for delivery outside of the free-zone, most of our products are still delivered free, and the others vary to provide you with the lowest cost possible on that particular product.
You can find out whether you qualify for Free Delivery by typing your post-code into the box on the right.
How long does delivery normally take?
Most products will be delivered within 3 days of purchase, but depending on how busy our drivers are, you may even get your order the same day that you place it!
Note that Home Appliances and Accessories are special cases, please allow up to 2 weeks for delivery on a Home Appliance, and note that in some instances, Accessories may take up to 28 days to arrive. We do our best to avoid having to use such long waits, but sometimes it just isn't possible.
