EDC Direct can deliver for our standard charges anywhere on the UK Mainland, excluding the end of Cornwall, the Highlands of Scotland and the western side of wales.

Delivery to other parts of the UK costs us more, this doesn't mean we can't do it but it does mean the Website can't work it out on its own, so you will need to Phone Order.

Note that we don't typically deliver to addresses other than the address your card is registered to.

An EDC Direct van delivery will normally happen between 10am and 4:30pm

If we are van delivering your order you will get a call from a member of our dispatch team to arrange the delivery for a day that suits you.

Orders from further afield are done by couriers who normally deliver between 9am and 5:30pm

In these cases you will receive an E-Mail with the expected delivery date

In either case, we do our best to make sure you know beforehand when your product will arrive

Many of EDC Direct’s products are delivered direct to your door by our own vans and drivers; as such we can ensure that your product arrives safely and on time, every time.

In some cases however, a van delivery isn’t possible, this could happen because you live a long way away, because our drivers are already booked solid, or because you caught us with an item out of stock (oops).

In these cases, we still endeavor to provide you with the best service possible. We use only trusted courier companies, and will only resort to Royal Mail for small items.

In any of those cases, there is no extra cost to you, what you pay at checkout is final.

We try to keep delivery costs down as low as we can afford. You’ll be told exactly how much you’ll need to pay when you checkout.

We offer next working day (in stock items before 12PM cut off), saturday and timed delivery options at a greater cost, you'll be able to see these at the checkout

If you are in the UK but not in our normal delivery area (see "Where can you Deliver"), then we can still deliver to you, however this requires a larger charge, and must be agreed by Phone Order.

Most products have delivery timescales listed next to them, however some of our catalogue is still being converted to this system
It is safe to assume that In Stock products will be delivered within 3 days of purchase, but depending on how busy our drivers are, you may even get your order the same day that you place it!

Note that Home Appliances and Accessories are special cases, please allow up to 2 weeks for delivery on a Home Appliance or Accessory.

In very rare cases, there may be a country-wide stock shortage of a product, where the Manufacturer has underestimated the popularity of the product and cannot make them or bring them into the country quick enough to satisfy demand, and that in rare cases such as this, delivery may take up to 28 days.

EDC Will always inform you of any delays to your delivery, or any instance where the product may be delivered outside of its expected time, and we will always call to arrange delivery for a day that suits you. You can cancel your order at any time during this process.